Popular questions
Answers in moments
Payment successful but course not unlocked? expand_more
If the amount was deducted but the course is locked,
wait 15-20 minutes. If it still does not reflect,
check 'My Courses' or contact support with your
transaction ID.
How to reset my account password? expand_more
Visit the login screen and tap "Forgot Password."
Enter your registered mobile or email to receive an
OTP and reset your credentials securely.
Can I download videos for offline use? expand_more
Download videos in-app by tapping the download icon
under the player. Access downloads later from the
'Downloads' tab without internet.
Where can I see my test results? expand_more
After submitting a test, visit the 'Performance' or
'Rankboard' section to view results, analytics,
rank, and detailed solutions.
Still need help?
The fastest answers live in the FAQ above, but if you still need to talk to us, start with these quick checks before opening a ticket.
check_circle Update the app to the latest version before
reattempting.
check_circle Save a screenshot of the order ID or
transaction for payment queries.
Our support team is ready to assist you.
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Support Guidelines
schedule Availability: Mon-Fri, 9:00 AM - 6:00 PM IST
history Resolution Window: Within 24-48 working hours